Frequently Asked Questions
What is the HD Edition?
Do you want High Definition? The Muffin Man HD Edition
is for you! This is a 2 disk set, and it includes a
BONUS disk in glorious HDTV, in the Windows
Media 9 Series format. If you have an HDTV (or are planning
to
get one) or a computer running Windows
XP or Windows XP Media Center Edition (and a good monitor) then
you're all
set. Don't have an HDTV
yet? No problem - the "standard" DVD is included too.
What are the system requirements for the
HD-DVD?
* Microsoft Windows
XP or Windows XP Media Center Edition
* Windows Media Player 9 Series or higher
* 2.4GHz processor or equivalent
* 384MB of RAM
* 64MB Video
Card
* 1024 x 768 screen resolution
* 16 bit sound card
I'm interested in selling/renting Muffin
Man in my store
Excellent choice! Just send an email to
sales@MuffinManTheMovie.com for
wholesale pricing or contact our distributor,
Pro-Active
Entertainment Group. Orders can also be placed through
Baker and Taylor or Ingram Entertainment.
Will you ship outside of the USA?
Yes - but the DVD is currently only available in NTSC (all regions).
Send an email to sales@MuffinManTheMovie.com
for international shipping
costs.
If you are in a PAL country,
and you have a PC that meets the Minimum system requirements,
you can order the HD Edition.
Is
Muffin Man available on VHS?
We have the cover artwork completed and the master ready
for duplication - but so far, demand has primarily been for
the DVD. We can have the VHS in stock in less than 4 weeks,
contact us if you wish to place
an order.
My HD Edition
Disk won't play!
This
may be because the autorun setting on your computer has been
disabled. To play your DVD, you can open up
"My Computer" from your desktop and double click the icon that
appears representing your DVD Rom drive. If that does
not work, try opening Windows Explorer, go to your DVD Drive,
and double click on the "start.hta" file. If this prompts
you as to which program to use, select Internet Explorer.
Also, some anti-spyware programs
may have conflicts with the HD-Edition DVD. Disable programs
and try again.
Why
is the video playback on the HD Edition disk choppy?
1. Make sure your computer meets the system requirements
above
2. Close any other programs
to free up system resources
3.
Update your graphics card drivers
Where else
can I get Muffin Man?
Muffin
Man is available on
Amazon.com,
CinemaNow,
NetFlix, and at your local video rental store.
If you have
any questions that aren't answered here, please email
info@MuffinManTheMovie.com
