Frequently Asked Questions
What is the HD Edition?
Do you want High Definition? The Muffin Man HD Edition
is for you! This is a 2 disk set, and it includes a
BONUS disk in the
Windows Media 9 Series format. If you have an HDTV (or
a high resolution
monitor) connected
to a computer running Windows XP
or later, then
you're all set. Don't have an HDTV
yet? No
problem - the "standard" DVD is included
in the package as well.
Please note that the HD Edition
disc WILL NOT PLAY in a Blu-Ray player! It is for computer
playback only. However, the resolution and color space is
the same 1080P quality as a Blu-Ray disc.
What are the system requirements for the
High Definition disc?
* Microsoft Windows
XP or later
* Windows Media Player 9 Series or higher
* 2.0 GHz processor or equivalent
* Internet Explorer
* 64MB Video
Card
* 1024 x 768 screen resolution
(1920 x 1080 recommended)
* 16 bit sound card
I'm interested in selling/renting Muffin
Man in my store
Excellent choice! Just send an email to
sales@MuffinManTheMovie.com for
wholesale pricing.
Will you ship outside of the USA?
Yes - please order from our
International Store to cover the international shipping
costs.
Please note that the DVD
is only available in NTSC - but it is NOT region coded, so
it should work on any DVD
player that
will play NTSC discs. If you are in a PAL country,
your DVD player might play the disc. If
not, you can
watch it on a computer DVD drive (either the
regular disc, or the HD version).
My HD Edition
Disk won't play!
This
may be because the autorun setting on your computer has been
disabled. To play your DVD, you can open up
"My Computer" from your desktop and double click the icon that
appears representing your DVD Rom drive. If that does
not work, try opening Windows Explorer, go to your DVD Drive,
and double click on the "start.hta" file. If this prompts
you as to which program to use, select Internet Explorer.
Also, some anti-spyware programs
may have conflicts with the HD-Edition DVD. Disable programs
and try again.
Why
is the video playback on the HD Edition disk choppy?
1. Make sure your computer meets the system requirements
above
2. Close any other programs
to free up system resources
3.
Update your graphics card drivers
Where else
can I get Muffin Man?
Muffin
Man is available on
Amazon.com,
CinemaNow,
NetFlix, and at your local video rental store.
If you have
any questions that aren't answered here, please email
info@MuffinManTheMovie.com
