FAQ


Frequently Asked Questions

What is the HD Edition?
    Do you want High Definition? The Muffin Man HD Edition is for you!  This is a 2 disk set, and it includes a
    BONUS disk in glorious HDTV, in the Windows Media 9 Series format.  If you have an HDTV (or are planning to
    get one) or a computer running Windows XP or Windows XP Media Center Edition (and a good monitor) then you're all
    set.  Don't have an HDTV yet? No problem - the "standard" DVD is included too.

What are the system requirements for the HD-DVD?
    *  Microsoft Windows XP or Windows XP Media Center Edition
    *  Windows Media Player 9 Series or higher
    *  2.4GHz processor or equivalent
    *  384MB of RAM
    *  64MB Video Card
    *  1024 x 768 screen resolution
    *  16 bit sound card

I'm interested in selling/renting Muffin Man in my store
     Excellent choice!  Just send an email to sales@MuffinManTheMovie.com for wholesale pricing or contact our distributor, Pro-Active Entertainment Group.  Orders can also be placed through Baker and Taylor or Ingram Entertainment.

 Will you ship outside of the USA?
     Yes - but the DVD is currently only available in NTSC (all regions).  Send an email to sales@MuffinManTheMovie.com
      for international shipping costs.
     If you are in a PAL country, and you have a PC that meets the Minimum system requirements, you can order the HD Edition.

 Is Muffin Man available on VHS?
    
We have the cover artwork completed and the master ready for duplication - but so far, demand has primarily been for
     the DVD.  We can have the VHS in stock in less than 4 weeks, contact us if you wish to place an order.

My HD Edition Disk won't play!
    
This may be because the autorun setting on your computer has been disabled. To play your DVD, you can open up
    "My Computer" from your desktop and double click the icon that appears representing your DVD Rom drive. If that does
    not work, try opening Windows Explorer, go to your DVD Drive, and double click on the "start.hta" file.  If this prompts you as to which program to use, select Internet Explorer.

    Also, some anti-spyware programs may have conflicts with the HD-Edition DVD.  Disable programs and try again.

 Why is the video playback on the HD Edition disk choppy?
     1.  Make sure your computer meets the system requirements above
     2.  Close any other programs to free up system resources
     3.  Update your graphics card drivers

Where else can I get Muffin Man?
     Muffin Man is available on Amazon.com, CinemaNow, NetFlix, and at your local video rental store.

If you have any questions that aren't answered here, please email info@MuffinManTheMovie.com

 

 


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This site last modified 06/17/2008
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